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Why Should You Care About Integration? 

Emma Johnson

Various asset maintenance software have evolved to simplify maintenance, inspection, and other asset-related operations for users. Yet, the increased use of multiple systems presents a significant hurdle in harmonizing and managing the data they generate. 

A recent ARC study highlights that more than 56% of Asset Performance Management (APM) professionals find integrating APM solutions with different systems their primary challenge. Effortlessly merging various systems can markedly reduce the time and resources needed, thus boosting both efficiency and profitability. Such integration plays a pivotal role in driving the digital transformation of businesses. 

The Benefits of Integrations 

  • Facilitating Facility-Wide Communication 

In a manufacturing environment, different departments need to work in harmony for operations to run smoothly. However, when departments such as research, accounting, and production rely on distinct systems for communication, information exchange can become disjointed. 

Integrating ERP with CMMS provides managers with a consolidated interface for decision-making, drawing on data from all departments. For example, this integration enables managers to swiftly verify a technician’s overtime eligibility and arrange for immediate attention to urgent work order requests if necessary. 

  • Efficient Historical Data Management 

Maintenance managers recognize the critical role of data in making well-informed decisions. They use data to understand various metrics, from average response time to the number of open work orders each month. However, when data resides in separate systems, gaining a comprehensive view of the information becomes challenging. 

Integration offers stakeholders from different departments access to a unified reporting system. This singular data hub allows top management to extract the necessary information for making key decisions about hiring or budget allocations.  

  • Reducing IT Burden 

Some asset maintenance solutions, like iMarq, are designed to offer seamless integration capabilities, significantly reducing the load on IT departments. This efficiency means that the IT team can concentrate on their primary responsibilities, without the stress of managing complex integration processes. The user-friendly nature of such solutions ensures that the IT department’s resources are balanced, enabling them to focus on optimizing and maintaining the organization’s technological infrastructure without the added pressure of overseeing the integration of asset maintenance systems. 

Navigating the Complexities of CMMS Integration 

While CMMS integrations can be intricate, adhering to industry best practices ensures a streamlined and effective integration journey. Here’s how to enhance the integration process: 

  • Foster Collaboration Between IT and Maintenance 

Successful integration hinges on the joint efforts of IT and maintenance teams. Initiate the collaboration early in the integration process, pooling the expertise and insights from both teams. 

  • Strategize and Prioritize Integration Activities 

Craft a detailed integration strategy that specifies the project’s scope, timeline, and goals. Organize integration activities based on business priorities and importance. Focus initially on essential systems or modules that promise the most substantial benefit, then incrementally broaden the integration scope.  

  • Initiate with Pilot Projects 

To minimize risks and confirm the suitability of the integration approach, initiate with small, controlled pilot projects before a full-scale organizational rollout. Choose a representative set of systems or departments for the pilot integration.  

  • Consistently Monitor and Assess Integration Impact 

Ongoing monitoring and evaluation are vital to measure the success of integration. Define and track key performance indicators (KPIs) relevant to integration objectives, such as data precision, system reliability, or maintenance efficiency. Regular assessment of these KPIs helps gauge the integration’s impact.  

  • Pursue Continuous Enhancement of Integration Practices 

Integration is a continuous journey, necessitating ongoing enhancement and optimization. Periodically examine the integration processes, workflows, and data synchronization methods to spot potential improvements. Utilize user input, acquired insights, and industry best practices to refine integration tactics.  


Integration solutions are customized to meet the distinct requirements of entities ranging from large enterprises to small businesses, guaranteeing adaptability, personalization, and affordability. Backed by the expertise of CMMS providers, companies can tap into the vast potential of data, exploit the benefits of system interoperability, and elevate their efficiency and productivity to unprecedented levels. 

Should you be in search of an asset-maintenance solution that offers robust integration capabilities with leading service and product providers, and delivers value across various technologies and platforms, iMarq stands as your ideal choice. Contact us today to discover more! 

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