Increase Work Order conversion rates!

Black River Electric Cooperative, a rural electrical distribution cooperative serving over 4,000 miles of line, sought to improve the efficiency of their non-pay disconnect process. Facing challenges with manual, radio-based reporting, they implemented Connixt iMarq, a mobile application for digitizing field operations. This case study details how iMarq significantly streamlined their workflow, improved communication, and provided the flexibility needed during a hurricane emergency.