What’s New
iMarq Essential
Small and mid-size business that manage smaller fleets, assets and facilities have the same maintenance and compliance requirements as larger enterprises and public agencies .
Introducing iMarq Essential – an edition of iMarq built for small and mid-size businesses.
iMarq Essential packs the capabilities and intelligence that makes it easy for small businesses and teams to maintain their assets, whether the maintenance crew is their own or third-party. It is accessible on mobiles and tablets through our app as well as our web interface. The best part? iMarq’s foundational open-architecture design and high configurability means that every business can make iMarq work the way they want it to. And when the business grows, iMarq grows with you.
iMarq Essential is available today.
Productivity
Push Notifications – You can now send push notifications out to your crew, whether remote or at a facility, so that they get the most important information right on the device they use every day. Whether it is a recall, notice, safety announcement or anything in between, you can be sure that they will see it as soon as they login.
Integrations – iMarq has now added integration with Trimble TruckMate, SAP and Hexagon EAM, in addition to those already in place with other enterprise systems. Bring your data from these systems into iMarq and trigger workflows. Push data from iMarq back into the EAM and ERP systems so other departments have full visibility and can keep work moving forward.
Intelligence
With the volume of data coming out of maintenance teams and assets, it can be hard to stay on top of performance and arrest issues before they arise. Realtime reports and dashboards are thus a manager’s key weapon to be able to handle teams and work across the organization, including at third party service providers and OEMs.
This release of iMarq introduces the first set of impact metrics and KPI’s that will give you a better pulse of the health of your maintenance program.
Some of the metrics being introduced include
- Realtime KPIs against standardized metrics (e.g. Standard Repair Times (SRTs), Average response times, Wrench Time)
- Rate of material consumption
- Mean Time Between Failures (MTBF), First Time Fix Rate (FTFR)
Having easy access to this information adds a layer of context enabling better planning and forecasting, improved efficiency and continuous improvement to your maintenance process. Early customers of iMarq who have been using these new metrics have very quickly elevated it to a must-have feature.
iMarq will now allow the addition of Standard Times at the task level or at the header or a combination thereof.
SRT’s
- For every task / line item, field for “Standard Time” (can be repair, replacement, inspection time etc.)
- For every report, allow entry of Standard Time (e.g. Standard Time for completion of PM -A)
- When PDF report is created: display Standard Time along with Actual Time
Analytics
- Average Time vs ST for similar types of forms / reports
E.g. PM-A: 23 inspections completed Avg time for completion vs ST
On PDF Reports
iMarq will also provide further context in aspects such as First Time Fix, Mean Time Between Failures with the intent of not only reviewing efficiency from the perspective of time spent, but also from the point of view of outcomes.
The goal is to ensure that the crew, supervisors and executives can benchmark work done against internal or industry standards (e.g. those published by industry organizations or by OEMs). Benchmarking can now be done across any activity or an aggregate of activities – for instance, these can range from specific types of maintenance (e.g. 20K Preventive Maintenance) to individual tasks (changing brake pads). This data can then be sliced and diced to provide further insight; for example, across locations, within workshops and more.
iMarq will now allow the addition of Standard Times at the task level or at the header or a combination
iBot, our AI assistant, now works to respond to diagnostic questions that mine internal or external sources for quick responses – no matter the origin language.
Other Updates
Other updates include bug fixes and improvements to iMarq.
