This update tackles three of the biggest friction points in fleet maintenance: tracking your most expensive components, closing the gap between the road and the shop, and getting technicians answers fast without digging through documentation.
Per-tire lifecycle tracking
Road-to-shop, automatically
Ask iBot, get the page
Tires are one of the most expensive line items in any fleet maintenance budget, yet that work has historically been managed through generic forms and standalone work orders never built with tires specifically in mind.
Per-tire, per-position tracking: log inspections and tread depth readings for every tire, at every position, on every vehicle.
Visual history: capture photos to document condition and wear patterns over time.
Full-service history: a complete lifecycle record for every tire, from installation through retirement.
No separate tool: tires live inside the same iMarq workflow used for other maintenance tasks.
When a driver flags a defect or a fault code fires out on the road, what happens next has always depended on someone remembering to make it happen. iMarq now connects directly to Isaac Instruments telematics, closing that gap.
Automatic work orders: DVIR defects, fault codes, or odometer/hours-of-service thresholds automatically generate a work order, complete with the vehicle's exact location.
Straight to the technician: the work order lands directly on a technician's mobile device, ready to action, no dispatcher relay required.
Closed-loop sync: once the job is closed in iMarq, status syncs back to Isaac and posts to your backend CMMS or EAM.
Audit-ready: a complete, timestamped record is ready whenever a DOT inspection or internal audit comes around.
Flagged 2 min ago · Unit 4471
Location attached · auto-dispatched
Manuals only help if someone can actually find the right page in time. Pinpoint, a new capability inside iBot, changes that.
Ask naturally: ask iBot a question the same way you'd ask a colleague: “What's the torque spec for this part?”
Answers from your own documentation: Pinpoint searches your equipment manuals directly, instead of general web results.
Page-level citations: every answer references the exact page and paragraph it came from, so your team can verify or dig deeper.
Especially useful for: fleets managing multiple OEMs, mixed experience levels, and mixed-technology fleets like hybrids.
Alongside Tires, Isaac Integration, and Pinpoint, this release includes performance improvements and UI refinements across web and mobile. Reach out to your Account Manager to get set up.
Tell us your organizations landscape today, send us your documents and business processes and we'll set you up with a tailored instance of iMarq!
to live deployment
in the field
to your processes and systems
